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Shipping Policy

At Dimples Massage & Beauty, I strive to provide a seamless and reliable shipping experience for all my valued customers, Using Royal Mail a trusted and reputable shipping service, to ensure your orders are delivered safely and on time. Please take a moment to familiarize yourself with the policy below.

  • Shipping Methods: Offering shipping through Royal Mails various services including, 1st Class, 2nd Class, Tracked and Special Delivery.

  • Processing Time: Once your order has been received my standard processing time is 2-3 business days due to also having a diary of clients to work around.  Please note during peak seasons such as Christmas may take slightly longer.

  • Shipping Time: The shipping time depends on the royal mail service you have selected please refer to their site for more details.

  • Shipping Costs: Shipping costs will be calculated based on the weight and dimensions of your order, as well as the selected service for shipping via Royal Mail, this will be shown at the checkout.

  • Tracking: for orders shipped with Royal Mails tracked services, a tracking number will be supplied via email notification allowing you to monitor your order progress. 

  • International shipping: Shipping is currently only available within the UK due to regulations on product ingredients.

  • Address Accuracy: Please ensure all details are filled in correctly before submitting an order, I cannot be held responsible for delays and mis deliveries caused by incorrect information.

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